Privacy Policy
We take your privacy seriously.
Introduction
Welcome to Map Your Voyage (the “Platform,” “we,” “our,” or “us”). This Privacy Policy explains how SSDR Voyagenics Private Limited collects, uses, shares, and protects your personal data when you visit mapyourvoyage.com or interact with our services.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy.
Personal Data We Collect
Data you provide
- Name, email address, profile picture, phone number (only when you decide to book a trip through us)
- Messages or other communications you send us
- Your trip preferences & budget
Data from social login
If you sign in with Google, we receive the public profile information Google shares with us.
Data we collect automatically
- IP address & approximate location
- Device and browser identifiers
- Usage analytics like page views, clicks, etc.
Why We Use Your Information
We only use your personal information when we have a valid reason to do so. Here are the main reasons and what they mean for you:
To Provide Our Service
We need your information to give you the features you signed up for.
Examples: Creating your account, saving your itineraries, processing your bookings, sending you trip confirmations.
When You Give Permission
Sometimes we ask for your permission before using your information.
Examples: Signing in with Google, subscribing to our emails, receiving WhatsApp messages. You can always change your mind and withdraw permission.
To Keep Our Service Running Smoothly
We use some information to improve our service and keep it secure.
Examples: Preventing fraud, fixing bugs, analyzing how people use our features to make them better, keeping our website secure.
When Required by Law
Sometimes the law requires us to keep or share certain information.
Examples: Keeping records for tax purposes, responding to legal requests from courts or government agencies.
Summary: We only use your information for legitimate reasons that benefit you or are required by law. We never use it for anything you wouldn't expect.
Cookies & Tracking
We use only essential and analytics cookies:
- Essential cookies – keep you logged in and secure the site.
- Analytics cookies (PostHog) – measure feature usage.
A cookie banner asks for your opt‑in consent where required by law. You can withdraw consent anytime.
How We Share Your Data
We never sell or rent your personal data. We share it only with:
- Destination Travel Experts we work with to build your customized itineraries
- Payment processors (Razorpay, PayPal, Skydo) when you make payments or choose bank transfer options
- Law‑enforcement or regulators when legally obligated to comply with requests
- Prospective investors or acquirers (anonymised or aggregated data only)
Advertising & Third-Party Data Sharing
No Advertising Networks
Map Your Voyage does not display advertisements, partner with advertising networks, or use advertising tracking technologies. We do not run any advertisements on our platform and provide a completely ad-free experience focused solely on helping you plan your travels.
Data Sharing Policy
We never share your personal data with third parties for commercial purposes. Your data is only shared in these limited circumstances:
- With essential service providers (hosting, payments, analytics, destination travel experts) as outlined in our data sharing section
- When legally required to comply with law enforcement requests or court orders
- In anonymized or aggregated form for business purposes (such as investor presentations)
Commitment: We will never sell, rent, or share your personal information with marketers, advertisers, or data brokers. Your privacy is fundamental to our service, not a commodity to be traded.
International Transfers
All production servers are located in Falkenstein, Germany (EU). When data flows to non‑EEA vendors such as PayPal or Twilio, we rely on the EU Standard Contractual Clauses and relevant UK addenda.
Data Retention
- Account data – retained until you request deletion or as otherwise required by law.
- Analytics & log data – kept only as long as needed to investigate incidents or defend claims.
Security Measures
Technical controls
- TLS 1.3 / HTTPS everywhere with HSTS
- Role‑based access and least‑privilege policies
- Firewall rules & continuous monitoring
- MFA for all admin accounts
- Automated encrypted backups drills
Organisational controls
- Need‑to‑know employee access
- Incident‑response plan (72‑hour GDPR/DPDP notifications)
- Vendor risk assessments and confidentiality agreements
Your Rights
Depending on your jurisdiction (GDPR, UK GDPR, DPDP, CCPA/CPRA, etc.) you may have rights to access, rectify, delete, port, or restrict your personal data, and to object to certain processing.
To exercise any right, email [email protected] with the subject “Privacy Request.” We will respond within 14 days.
Children's Privacy
The Platform is not directed to children under 13. We do not knowingly collect data from anyone under 13. If you believe we have such data, contact us and we will delete it promptly.
Payment Processing
We offer multiple secure payment options through trusted third-party providers:
- Card payments: Processed by Razorpay or PayPal. We never store full card numbers; we receive only tokenised metadata.
- Bank account transfers: Processed through our payment partner Skydo, which provides us with local bank accounts in the USA, UK, Europe, Canada, Australia, Singapore, and International SWIFT accounts supporting 32 currencies. When you choose bank transfer, Skydo may process your banking information according to their privacy policy.
Marketing Communications
You may opt in to receive promotional emails or WhatsApp messages. You can unsubscribe via the link in any email or from your account settings.
Third‑Party Links & Embedded Content
We embed YouTube videos; Google LLC may collect usage data when you play such content. Their privacy policy governs that processing.
Changes to This Policy
We may update this Policy periodically. Material changes will be notified by email at least seven days before they take effect.
Data Controller & Contact Details
Company Address
SSDR Voyagenics Private LimitedInnov8 Mantri Tower‑A, 5th Floor
Devarabisanahalli, Bellandur ORR
Bengaluru, Karnataka 560103, India
Contact Information
Need Help?
For questions, concerns, or complaints, email us at [email protected] or write to our Grievance Officer at the postal address above.